Surfers Against Sewage Case Study

Turning the tide on sewage pollution.

Raw sewage hits UK seas and rivers far more often than anyone likes to think. Surfers Against Sewage built the Safer Seas & Rivers Service to warn people in real time, and trusted us to shape and scale where this one-of-a-kind app goes next.

208,000+ people now check before they get in ๐ŸŒŠ

An app that makes UK waters...

Safer to swim in ๐ŸŠ
Quicker to check โœ…
Harder to pollute quietly ๐Ÿ“ฃ
Proposition mockup

THE CHALLENGE

"Is it safe?" shouldn't take a research degree to answer.

PROBLEM #1
Data Everywhere,Answers Nowhere

Coastal, river and sewer data all exists. Just scattered, out of sync and hard to read.

PROBLEM #2
An App Inherited,Not Built

We took on another team's codebase, trusted to lead where the product goes next.

PROBLEM #3
Maintenancevs Momentum

Every roadmap had to balance rock-solid stability with the bold features a growing movement deserves.

THE SOLUTION

One clear answer, backed by seriously deep data.

Live Status at 650+ Locations

At-a-glance water quality for bathing spots across the UK, now covering Scottish waters too.

Alerts That Take You Somewhere

Real-time pollution warnings with plain guidance, deep-linking straight to a location, a live campaign, or a petition ready to sign.

The Full Sewage Picture

A dedicated Combined Sewer Overflow (CSO) map of 17,000+ overflow points, kept in its own space so the quick "is it safe" check stays quick.

Report It

Submit a sickness report or photo evidence in a few taps, pre-filled with your location when you're signed in.

Campaigns Where You Are

Every location surfaces its active campaigns, plus a Demand Action option to contact your MP or the water company CEO directly.

Favourites and History

Track your beaches and rivers, get tailored alerts, and see pollution events from the past day or week before deciding to get in.

THE IMPACT

The app protects the swim. The data powers the fight.

Over 208 thousand Registered Users

Across the UK, with thousands more joining every month

Over 650 Bathing Locations

Monitored live, from coastline to riverbank

Over 17 thousand Sewer Overflows Mapped

17,000+ overflow points across the UK, on one map

Over 4.5 stars Rated by Water Users

On both iOS and Android app stores

Award-Winning Water Safety

Best Travel & Leisure App at the UK App Awards, shortlisted for a 2026 UK Digital Excellence Award, and studied by Horizon Europe's Blue Adapt project for how real-time alerts change behaviour.

Download the Safer Seas & Rivers Service

Free, in UK app stores

The Safer Seas & Rivers Service app, with Surfers Against Sewage campaigners on the beach behind