ALEXA SKILL DEVELOPMENT

We develop Alexa Skills that give brands a new voice

With the rise in adoption of voice assistants and Alexa-enabled devices, we give brands a new voice on an emerging platform, one which has a huge potential to transform the way users engage and interact with brands through technology. By focusing on conversational design, our Alexa Skill development team know how to make Skills that are human and natural for any audience to interact with.

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Last year more than 3,500 brands joined the Alexa skill development wave

There’s a lot of buzz right now around the role voice assistants play in digital strategies. But does Alexa really live up to the hype?

With the mass adoption of home voice assistants and voice-enabled devices, Amazon and Alexa Skill developers have created far more innovative ways to harness the power of the technology.

From telling children’s stories to educating users and providing a more accessible platform, there’s no doubt that Alexa skill development will play a vital role in the way brands use new technology to provide a unique and innovative experience for their users.

20,000 Alexa-Enabled Devices

3,500 Brands Using Alexa

50,000 Alexa Skills in the Store

American Red Cross (Alexa)

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PREPARING FOR DISASTER WITH THE POWER OF VOICE

"Alexa, how can we help save lives?".... How we developed an Alexa Skill with The American Red Cross notifying US citizens of hurricane alerts.

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A few organisations we've given a voice

We work with changemaker brands who want to harness the power of emerging technology like voice to change the way they interact and engage with their communities. These are just a few of the organisations we work with.

ARC
England Rugby Logo
GDPC
Global Forest Watch logo
Vodafone logo
Lush Logo
NATS Logo
Migrant Leaders logo
Virtual Doctors logo in greyscale
RSPB Logo png
Good Nature Agro logo
Wonderbly Logo

What's your Alexa Skill challenge?

Join forces with our development team to bring voice ideas to life and create a new platform for your users to engage and interact with.

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The technology behind our Alexa Skills

We’re experienced in using a range of features and functionality when it comes to Alexa Skill development, both within the capabilities of mobile apps and beyond. Things like user profiles, geolocation and push notifications are all possible, but it’s the way in which users interact with the VUI (Voice User Interface) that adds the most possibilities to what Alexa Skills can do.

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User Profiles

Setting up profiles, joining teams and adding items to user baskets are all possible with unique onboarding flows and integrating other systems.

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Location Monitoring

Tapping into the technical elements of Alexa-enabled devices, we use location-based identifiers, like wi-fi, to monitor, change and target locations all around the world.

Icon depicting a generic voice controlled device

Content Delivery

With the lack of visual aid, content often gets lost in translation. Our Alexa Skill development team specialise in delivering content through voice which gets the message across in an engaging and innovative way.

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Notifications & Alerts

We’ve built systems that send alerts to Alexa-enabled devices, with preferences and options to customise each and every individual alert, we know how to send Alexa notifications that users find useful and not annoying.

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Conversational Design

Mimicking natural speech patterns, designing for human pauses and adapting for different tones of voice, our Alexa Skill development team know the best way to make Alexa as human and natural to interact with as possible.

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Platform Integration

Our team have integrated Alexa Skills with many existing platforms, allowing users to start, stop and continue their journeys in real-time through voice, websites, mobile apps and more.

OUR ALEXA SKILL DEVELOPMENT PROCESS

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1. MAPPING USER JOURNEYS

Conversations get complicated. Our team design user flows that branch off for different user responses, making sure that each and every voice interaction progresses users through their journey and lets them find what they’re looking for or achieve their goal in the most intuitive and efficient way.

Person coding

2. DEVELOPING VOICE INTERACTIVE

We teach Alexa to respond to different interactions, recognising words and phrases as well the synonyms of these and other ways of saying the same thing. Alexa can recognise the intent behind interactions and what the user is asking, meaning that conversations can be held without users having to repeat the exact same words in the exact right order.

Hands being used to non-verbally support a conversation

3. DESIGNING CONVERSATIONS

Mirroring natural speech patterns means training Alexa to talk more like a human. Our Alexa Skills take breaks or pauses during speech, adapt pronunciation and tone of voice, exaggerate certain words or sounds and even use sets of keywords or phrases that represent a specific persona.

Phone next to coffee

4. INTEGRATING WITH OTHER PLATFORMS

Be it apps, websites or any other Alexa-enabled device (think speaker systems, smart screens and home appliances), our Alexa Skill development team utilise backend technology to let user's experience with brands span across multiple platforms. Stopping, starting and continuing their journey on Alexa, mobile apps, websites and more.

WANT TO CHAT?

If you want to talk tech for good, send us a message Questions, challenges or ideas... We love to talk!

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