Voice Technology in Education: Supporting Deep Learning

With no sign of it slowing down any time soon, my question is how will it affect the way we learn? Will it be used as an educational tool in schools, colleges, workplaces?

We recently undertook the challenge of developing an Alexa Skill that could teach children how to read, particularly how the platform could teach them phonics reading methods. Which got us thinking; what is the future of voice in learning and education? Could it be a prominent platform used in education?

I decided to dig a little deeper and find out the different ways voice could aid education. Here are my top five:

1. Access voice and learn anytime, anywhere
2. Is Mrs Alexa your new classroom teacher?
3. Voice needs to be physical
4. Conversational learning is key
5. A new platform for those who need assistance

If you are anything like me, you demand to know answers at any time and will use whichever device is closest to you to find out what you need. According to eLearning Infographics, at least 56% of modern day learners want to be educated at the exact time and place they need it, with:

• 28% learn on the way to and from the office
• 30% during breaks and lunch
• 48% in the evening and weekends
• 41% at their desks

They also only give content 7 seconds of their time to decide if it’s for them or not!

So how can voice educate users that are constantly on the go? Amazon’s Alexa, Google Assistants, Apple’s Siri and other voice services allow us to access a huge network of information not just from our homes, but whilst we are on the move, at work or even on holiday.

It can offer us different daily bite-size learning activities to keep us engaged whether we are on a 40-minute commute to work or have a spare 15 minutes in the evening.

Do you think your children will be taught in a classroom by Miss Alexa in the next couple of years?

Introducing a new technology like voice into the classroom could help pupils become far more engaged with a topic that they are learning. It also provides teachers with a chance to make education more interactive by using voice to gamify learning, for example:

I recently went to visit a primary school as part of a research project to find out how teachers currently educate children to read in a classroom environment. We got talking about the future of technology and how voice could impact classroom teaching. One teacher said how much children loved Alexa, however, they did struggle to see how it could work in a classroom unless it was one-on-one learning.

Who has been that person, in a science class, who has nearly nodded off when their teacher has just been speaking at you for 45 minutes?

With learning today, we need to engage or even have that physical element to help us take in information. We have already seen ways how voice can help us learn on the go but how can it educate us without being physically there? (And without just talking at us and sending us to sleep?!)

The Lego Duplo stories on their Alexa Skill is a great example of this.

The skill guides children through short, interactive stories where they can play with their lego toys and bricks whilst listening to commands from Alexa. It also encourages children to learn numbers, colours and develop language skills through creative play.

Voice technology is all about interaction and funnily enough, so are people! That is the beauty of voice; it is the closest technology to human interaction. As humans, we tend to remember at least 20% of what we hear, versus 10% of what we read.

This makes Voice a great platform for conversational learning, particularly when learning a language. When you practice or learn a language independently, it can be difficult to hear what you are doing wrong so having a voice Skill that can help support your learning could be a really useful tool to have.

There are many language-based voice Skills available on devices such as the Amazon Echo that can teach you almost any language from Spanish, French and German right through to Chinese. Helping you fine-tune your pronunciation by enabling users to listen and speak to the Skill rather than reading and guessing the pronunciation!

Alexa Skills such as Daily Dose allows you to learn multiple languages whereas Skills such as Chineasy and Learn Japanese focus on particular languages by providing the users with a range of modules from beginner to expert.

Voice technology opens up a whole new way of learning for those who have struggled in the past. Technology in the past has been clunky for those who have sight issues with the likes of screen readers that would read out every piece of information on the screen including the URLS.

Although accessibility technology is improving, voice can level the playing field. With platforms such as Google’s Home and Amazon’s Echo giving easy access to information just with voice controls, we can remove the need for interactions with screens and keyboards.

It can also be a really useful platform for people who suffer from learning difficulties, for instance, those with Dyslexia. Voice is a great platform to help those who may find it hard to write down sentences, have trouble spelling or difficulties with memory.

Here are some useful Alexa Skills that could help:   

• Note taking – For those who have difficulty writing things down, note taking can help a user verbally outline what they are trying to get across
• Listening and memory recalling – Skills have been created to read out a small passage and then will ask you questions to test your comprehension and memory.

While the future of voice assistants and the role they play in education and learning looks promising; devices like Alexa and the Echo Dot will never take over or replace classroom learning entirely.

I see the role of voice in education being more of a tool to support and aid individuals or communities who have a specific use for them; whether it’s communication for those who struggle with social interactions or a more engaging platform for younger children to learn on.

The potential of voice in education is yet to be fully revealed, but one this is for certain; if educational experts collaborate with voice skill developers, incredible things will happen.